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Return Policy & More

PRODUCT RETURN POLICY

All returns are subject to a 30% restocking fee. There are no returns on cut wire and special order items. Returned items must be unused and packaging must appear in good shape and have all contents (no knock outs missing). All items will be checked on return.

 

RETURNED CHECK POLICY

Returned check fee is $36.00 and future checks will not be accepted from a customer with history of returned checks.

 

SPECIAL ITEMS

To have items special ordered, (unless your customer account was approved and is active) you must pay up front or present a valid credit card before item is ordered. Customer is responsible to pay for any freight involved with the order, whether it is sent directly to store or to the customer. Once order is placed, there are no cancellations on the special order items. If customer wishes to cancel or ask us to send items back to the manufacturer (if manufacturer will accept this return) it is the customer’s responsibility to pay restocking charge as well as freight involved to return the item(s).

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